Q: I’m an Express-News subscriber. Is Puzzmo Plus included with my subscription?
A: While Puzzmo Plus is not included, Express-News subscribers enjoy the benefit of a discounted rate on their annual Puzzmo Plus subscription. Please use your Express-News email address for your Puzzmo Plus purchase to ensure your subscriptions are linked and your discounted rate is applied. View the most current offer and subscribe anytime at puzzmo.com/+/expressnews/subscribe.
Q: Can I bundle my Express-News and Puzzmo Plus subscriptions?
A: Not at this time. Express-News and Puzzmo Plus subscriptions need to be purchased separately, yet with the same email address. If and when your annual Puzzmo Plus subscription renews, we’ll automatically check for and apply your discounted rate.
Q: Is there a difference between subscribing to Puzzmo Plus through Express-News and directly on Puzzmo.com?
A: While your playing experience is the same, subscribing through Express-News ensures you receive the benefit of a discounted rate on your Puzzmo Plus subscription and renewal. Please use your Express-News email address for your Puzzmo Plus subscription purchase to ensure your subscriptions are linked and your discounted rate is applied.
Q: I subscribed to Puzzmo Plus directly. Can I still link it to my Express-News subscription and receive a refund for the discounted rate?
A: Yes! Contact Customer Service within 30 days from time of purchase. If you are eligible, you will receive a partial refund within 10 days. We will also link your subscriptions; so that at the time of your Puzzmo Plus renewal, you can continue to enjoy the benefit of a discounted rate.
Q: I’m an Express-News subscriber. Why doesn’t the discounted rate appear on my Puzzmo Plus subscription?
A: To have received the discounted rate, your Express-News email address should have been used for your Puzzmo Plus subscription purchase. If you did not receive your discounted rate, contact Customer Service within 30 days from time of purchase. If you are eligible, you will receive a partial refund within 10 days. We will also link your subscriptions, if they aren’t already.
Q:How do I access old games, like crosswords, Sudoku, Word Sleuth and Plus One?
A: While these games have been discontinued, you can access reimagined favorites and regularly added brand-new puzzles like Cross|word, SpellTower, Flipart and more with your Puzzmo Plus subscription.