Q: What are the benefits to Unlimited Digital Access?
A: Unlimited Digital Access includes unlimited access to ExpressNews.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation.
Q: I attempted to log into my account and received a message the system does not recognize my login information. What can I do?
A: Before gaining access to ExpressNews.com and the e-Edition, you will need follow a one-time process to activate your account. If you currently receive home delivery of the San Antonio Express-News, visit www.ExpressNews.com/Access to confirm your account meets the minimum access requirements. Follow the prompts to create your login (email address) and password.
Q: What are the advantages of linking my ExpressNews.com account to my social provider account?
A: By linking your ExpressNews.com account to your social provider account (e.g., Facebook, Google+, Twitter, etc.), you will have the ability to sign into your ExpressNews.com account using your social provider log in.This will allow you a more streamlined experience in sharing ExpressNews.com content via your social account.
Q: What browsers are supported for registration and sign-in?
A: MySA.com or ExpressNews.com sign in and registration is supported on all the latest versions of Chrome, FireFox, and Safari for PC and MacOS, Internet Explorer 10+ for PC, and iOS8 and Android devices.
Q: How do I activate my Unlimited Digital Access?
A: Please go to ExpressNews.com/Access, then simply follow the instructions to activate your account or upgrade your account to meet the minimum requirements for ExpressNews.com access.
Q: How do I access the e-Edition?
A: Once you log into ExpressNews.com, click the hamburger menu, the expandable menu with three line, then select e-Edition. Subscribers may select to receive a daily email for quick access to the daily e-Edition. The notification email is sent from email@mailer.expressnews.com. Please be sure to add this email address to your Safe Sender list to ensure delivery to your inbox every morning.
Q: What if I deleted the social media (Google+, Facebook, etc.) account that I used to make my Express-News account and now I cannot log into my Express-News account?
A: When you use Facebook or Google+ to create a new ExpressNews.net account, your new account is dependent on your Facebook or Google+ log in. If you want to enable your ExpressNews.com account login without Facebook or Google+, you need to contact Subscriber Services at (210) 250-2000 or email us for assistance.
Q: Can I choose what emails I receive from the San Antonio Express-News?
A: Yes. To manage your email preferences please go to ExpressNews.com/SubscriberServices, log in, select Newsletters on the footer of that page.